Social Media Services

With social media being more popular than ever, with people communicating, socialising and networking online, it is now more than ever important to control and protect your online brand image, whilst taking advantage of the fantastic marketing opportunities.

We can help you to manage your social media activity from one central dashboard, putting you in control of your social media presence and ensuring that your online assets remain safe from harm whilst protecting your brand:

• Dashboard: View and respond to all social media activity and track conversations across channels from one place


• Work Together: Work with colleagues in different locations or departments to respond to a person or issue and ensure your organisation has one voice


• Protect Passwords: Ensure your company holds onto access to social media accounts by giving individual users secure log-in details to the CrowdControlHQ dashboard while you retain all passwords for individual social media profiles


• Tiered Permissions: Create your own bespoke system by giving every user different levels of access to features within the CrowdControlHQ platform


• User Management: Add or remove a user's access in one click to protect your social media accounts


• Moderate: CrowdControlHQ dictionaries will enable you to protect your Facebook pages and alert you to key content as it appears, while blocking spammers and abusers


• Buzz Monitoring: Listen and respond in real time to what others are saying about you and other organisations across Blogs, Facebook public spaces, Google+, news sites and Twitter


• Hot Topic Warning: Track how much certain topics are being talked about and receive alerts when there has been an increase or decline in conversation


• Influencer Lowdown: Understand where in the world your influencers are based by refining your searches by location


• Tag Clouds: Illustrate and identify the hottest topics of the community with our tag clouds


• Nudge Alerts: Receive a notification when a page has been inactive for a defined period of time


• 24 / 7 Alerts: Continuously be aware of key topics or discussions on your social media profiles – have alerts sent to your phone during campaigns or in the middle of a crisis


• House Rules: Share best practice and social media guidelines in your virtual common room